On the 4th and 5th of March 2014, The Lean Management course was organized by the Registrar's Office at the Faculty of Educational Studies, UPM Serdang. The course was attended by 30 participants from various levels. The course was conducted by officers from the Malaysian Productivity Corporation (MPC), which were Mr. Rosmi Abdullah, Mrs. Saliza Saari and assisted by Ms. Norhasimah Ibrahim, Mr. Wan Mohd Faizol and Ms. Hidiatul.
There are four major processes as modules for this Lean Management workshop. These processes are:
At the end of the program, participants were able to understand the concept of Lean Management and Value Stream Mapping method. However, there were several recommendations that could be considered to improve the efficiency of work processes. They hope that the participants could apply the Lean Management and Value Stream Mapping method as one of the culture in the organization, as to increase the productivity and maximize the customer satisfaction.